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Customer Service

Vending Machines Bay Area

Bay Area Vending Machine Vending ServiceSVS Vending is committed to keeping your machines up and running. Once we have been informed that you are in need of service on one of our vending machines, the call will be dispatched to our service department.

Once you fill out the form below or call us directly at 408.971.2318, our service department will immediately notify our route supervisors and we will dispatch a service technician as soon as possible.

 

Name
Phone Number
Email
Best way to contact you
Location of Machine
Company Name
Street
City
Machine ID#
Problem
Service Request Details
 

 

Our service area includes the entire San Francisco Bay Area including but not limited to: San Francisco, South San Francisco, San Mateo, Castro Valley, Hayward, Union City, Fremont, San Jose, Milpitas and Cupertino.

 

 

 

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Ten Questions to ask your Vending Company

  1. Does your vending company have liability Insurance?
  2. Are your vending company's employees covered by workers compensation?
  3. Is your vending company a full service company? Does it offer you soda, juices, water, snacks, coffee, meals and more?
  4. What is the condition of the vending equipment coming into your company?
  5. Is your vending company easy to contact? We have our 800 number on all of our equipment for immediate response to any request, question or problem.
  6. Are the prices your new vending company quoted guaranteed for a period of time or are they teaser rates just to get in the door.
  7. Does the contract you are going to sign have an out clause for bad service? Make sure they explain this to you or you could be stuck with bad service for a long period of time.
  8. Does your contract renew one month prior to the contract expiring. If so be careful or you will find you are locked into a contract for another 3 years.
  9. Does your vending company have a snack plan-a-gram that they have to follow?
  10. Can your vending company deliver after hours or on weekends if need be.

Running a vending business in New Hampshire is currently very expensive. For a vending company to offer cheap prices they might have to cut corners by not paying liability insurance or placing old equipment just to break even. Cutting corners can lead to frustrating problems for you down the road.

Make sure you do your homework before choosing a vending company. Just because you negotiate a low price doesn't mean you have a great deal.